Tuesday, June 21, 2011

The secret to customers

Listen to your customers. Interview your customers to find out why they buy what they buy. What are they giving up to buy your product or service? Are they trading up or down?

Understand that many of your customers will be buying from you for different reasons. But it’s impossible to know this until you reach out and talk to them. Reach out and ask your customers and maybe you’ll discover a thing or two your business can improve on.